Privacy Policy

Last Updated: May 10, 2025

1. Introduction and Scope

Welcome to ReadMora ("ReadMora," "we," "us," or "our"). ReadMora provides a platform for reading, writing, and sharing literary works, including tools for AI-assisted content creation and editing (the "Service").

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the ReadMora Service. This policy applies to all users of our Service, including authors, readers, and visitors to our website (readmora.com).

By using our Service, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. If you do not agree to this Privacy Policy, please do not use the Service.

2. Information We Collect

We collect information to provide and improve our Service. The types of information we collect are detailed below:

2.1. Personal Identification Information

When you register for an account, use our Service, or communicate with us, we may collect personal identification information, such as:

• Name
• Email address
• Contact information (e.g., phone number, if provided)
• Profile information (e.g., username, author biography, profile picture, preferences, and any other information you choose to provide)

2.2. User-Generated Content

We collect content that you create, upload, publish, or share on or through our Service. This includes, but is not limited to:

• Books, chapters, stories, and other literary works
• Comments, reviews, and ratings
• Messages exchanged with other users or with us
• Drafts and revisions of your content

2.3. Usage Data & Analytics

We automatically collect information about your interactions with our Service, such as:

• Pages visited and features used
• Search queries
• Time spent on pages and on the Service
• IP address
• Browser type and version
• Device information (e.g., operating system, device identifiers)
• Referring and exit pages
• Clickstream data

We may use third-party analytics providers to help us collect and analyze this information.

2.4. Information for AI Features

If you use AI-powered features on ReadMora, such as the `ai-edit` tool for chapter editing, we collect the content you submit for processing. This content may be temporarily stored and processed by us or our third-party AI service providers to provide the feature.

We may use anonymized or aggregated data derived from AI feature usage to improve our Service and AI models. We will specify if user data is used for AI model training and provide opt-out mechanisms where feasible and appropriate. Please refer to the specific terms for each AI feature for more details.

2.5. Payment Information

If you subscribe to PRO features or make other purchases through our Service, we will collect payment information. This information is processed by our payment processor, Stripe. We do not store your full credit card information on our servers. We may receive information from Stripe such as transaction confirmation, subscription status, and partial payment details (e.g., last four digits of a card).

2.6. Communications

We collect records of your communications with us, including emails, support requests, feedback, and survey responses.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide, Operate, and Maintain the Service: To create and manage your account, enable you to publish and access content, and provide customer support.
• To Improve, Personalize, and Expand the Service: To understand user preferences, customize your experience, and enhance the functionality and usability of ReadMora.
• To Understand and Analyze How Users Use the Service: To monitor and analyze trends, usage, and activities in connection with our Service for research and development.
• To Develop New Products, Services, Features, and Functionality: Including the development and refinement of AI-powered tools and other features.
• To Communicate with Users: To send you service-related announcements, updates, security alerts, administrative messages, and marketing communications (where permitted by law and with your consent, if required). You can opt-out of marketing communications.
• To Process Transactions: To manage subscriptions, process payments for PRO features, and fulfill orders.
• For Compliance, Fraud Prevention, and Security: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities; to enforce our Terms of Service; and to comply with legal obligations.

4. Legal Basis for Processing

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you (e.g., to provide the ReadMora Service as described in our Terms of Service).
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests. Our legitimate interests include improving, maintaining, and securing our Service, conducting business analytics, and marketing our services.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Third-Party Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf. These may include:
  • Hosting and infrastructure providers
  • Analytics providers
  • Our payment processor, Stripe
  • AI service providers
  • Customer support tool providers
  • Email service providers
  These providers are authorized to use your personal information only as necessary to provide these services to us and are obligated to protect your information.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
  • Comply with a legal obligation, subpoena, court order, or other governmental request.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.
• In Case of Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. You will be notified via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• With User Consent or at Their Direction: We may share your information with third parties when you give us your explicit consent to do so, or when you direct us to share it (e.g., when you choose to publish a book, making it publicly accessible).

6. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including personal data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. For transfers from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or other lawful mechanisms.

7. Data Security Measures

We implement reasonable administrative, technical, and physical security measures designed to protect the security of any personal information we process. These measures include encryption, access controls, and secure software development practices.

However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide the Service to you (e.g., for as long as you have an account with us).
• Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period of time before we can delete them).
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:

• Right to Access: You may have the right to request access to the personal information we hold about you.
• Right to Correction (Rectification): You may have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Deletion (Erasure): You may have the right to request the deletion of your personal information under certain conditions.
• Right to Object to Processing: You may have the right to object to our processing of your personal information under certain conditions, particularly for direct marketing purposes or where we rely on legitimate interests.
• Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by contacting us.

To exercise any of these rights, please contact us at [email protected] or through your account settings, if applicable. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before processing your request.

10. Cookies and Tracking Technologies

We and our third-party partners use cookies and similar tracking technologies (e.g., web beacons, pixels, ad tags, and device identifiers) to collect and use personal information about you, including to serve interest-based advertising.

10.1. Types of Cookies Used

• Essential Cookies: These cookies are strictly necessary to provide you with services available through our Service and to use some of its features, such as access to secure areas.
• Performance and Functionality Cookies: These cookies are used to enhance the performance and functionality of our Service but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
• Analytics and Customization Cookies: These cookies collect information that is used either in aggregate form to help us understand how our Service is being used or how effective our marketing campaigns are, or to help us customize our Service for you.
• Targeting/Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

10.2. Purpose of These Technologies

We use these technologies to:

• Authenticate users and prevent fraudulent use of user accounts.
• Remember your preferences and settings.
• Understand how our Service is used and improve it.
• Personalize your experience.
• Deliver relevant advertising.

10.3. Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings preferences. You may be able to refuse or accept cookies from our Service at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider's website via your help screen.

Please be aware that if cookies are disabled, not all features of the Service may operate as intended. For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Some advertising networks offer you a way to opt out of targeted advertising. For more information, visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

11. Children's Privacy

Our Service is not directed to individuals under the age of 13 (or a higher age threshold as required by applicable law in your jurisdiction, e.g., 16 in some EEA countries). We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at [email protected].

12. Links to Other Websites

Our Service may contain links to other websites not operated or controlled by ReadMora ("Third-Party Sites"). The information that you share with Third-Party Sites will be governed by the specific privacy policies and terms of service of the Third-Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third-Party Sites directly for information on their privacy practices and policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page with a new "Last Updated" date, and/or by sending you an email notification, or by other means as required by applicable law. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of personal information.

Your continued use of our Service after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

14. Contact Information

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Readmora
Email: [email protected]